KB: Warning: License Renewal Failed
Created: March 25, 2021 | Updated: February 26, 2025
Altium Designer
Starting in version: 18
Up to Current
This article has steps that should stop the pop-up message:
Warning: License Renewal Failed
The License Manager was not able to renew your license.
Altium Designer will retry periodically.
or
License has expired. Please contact your Administrator for license renewal. If Warnings persist, please Follow These Steps.
Solution Details
If you are seeing this:
Try this:
- In Altium Designer, release any licenses
- Close Altium Designer
- Delete the *_Security folder(s) in C:\ProgramData\Altium\ (it may be necessary to view hidden files to see the ProgramData folder)
- Restart Altium Designer
Notes:
The security folder will be re-created when you open Altium Designer
You may only have one (There will be one for each version of Altium Designer installed on your computer)
This solution has also been known to resolve these issues:
The security folder will be re-created when you open Altium Designer
You may only have one (There will be one for each version of Altium Designer installed on your computer)
This solution has also been known to resolve these issues:
When a license won't release or after release says it's in use by you.
"Use" is grayed-out
"Use" is grayed-out
If you are seeing this:
Automatic Leasing needs to be disabled on all old and unused licenses on the dashboard under allocation settings:
This documentation will help you if you need more information to work with allocations:
Note: in order to see all of your (expired) licenses on your dashboard, you may need to adjust the filter. You will probably need to turn off "Show only active licenses":
