Altium On-Prem Enterprise Server
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Altium On-Prem Enterprise Server
KB: Backup when FIPS is enabled
We're trying to migrate our Concord Pro server installation to a new server, and that new server has a FIPS mode requirement. I cannot perform nightly backups or do any restores on this server with FIPS mode enabled, and I can't disable it. Running the backup results in "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms."
Altium On-Prem Enterprise Server
KB: Can't delete empty folder
Can't delete empty folder from managed content server
Altium On-Prem Enterprise Server
KB: Cannot use a private license as the seat is occupied
If all seats of private license are occupied inadvertently, an adminstrator can still log into the server machine directly where the on-premise server product is installed (Vault/Nexus Server/Concord Pro/AIS/AES) either locally or via remote desktop to release the seat through a web interface
Altium On-Prem Enterprise Server
KB: Multiple Server CAL checkout
Signing into Concord Pro or NEXUS Server, duplicate checkouts per user are happening.
Altium On-Prem Enterprise Server
KB: Resolve issues that were induced after on-premise server update and data migration
After updating an On-Prem server you may experience some of these issues: The "500 Internal Server Error" error message. Component cannot be released. Health monitor may show index errors. Re-indexing likely will resolve these issues. This article tells you how.
Altium On-Prem Enterprise Server
KB: Resolve issues that were induced after on-premise server updates and data migrations
After updating an On-Prem server you may experience some of these issues: The "500 Internal Server Error" error message. Component cannot be released. Health monitor may show index errors. Re-indexing likely will resolve these issues. This article tells you how.
Altium On-Prem Enterprise Server
KB: Safeguard against unexpected errors/glitches during on-premise server upgrade
[Why] Safeguard against unexpected errors/glitches during on-premise server upgrade [What] Backup the snapshot of the production server running currently, restore it onto a test server to make sure everything works as expected, invoke the installer on the production server for whatever version to be upgraded to, say, when you have been using Vault and want to upgrade to Concord Pro or Altium Enterprise Server. [How] Run avbackup.exe first to backup/restore the current snapshot as detailed in https://www.altium.com/documentation/enterprise-server/backing-up-restoring, and download/run an installer of the version you need to upgrade to, upon which the current installed version is recognized automatically to carry on with the upgrade.
Altium On-Prem Enterprise Server
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KB: Server License Not Set or All CALs in use
If you didn't get a chance to refresh the license for your on-site managed content server before it expired, you may see this error message when trying to sign in from a remote web browser. You can also use the method described in this article to log into your server when all the Client Access Licenses (CALs) are already in use.
Altium On-Prem Enterprise Server
KB: Set permissions on lifecycle change-of-state
Right now, all of our users are able to change the lifecycle state of components (i.e. draft, released, etc.) but we want to give only certain people permission. Is there a way to limit which users can change to which state?
Altium On-Prem Enterprise Server
KB: Troubleshoot LDAP syncing
We are having issues with LDAP syncing with our Altium Server. It was working prior and we are now receiving: "There was no endpoint listening at http://localhost:9791/LdapSyncStatus that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details."